SmileDirectClub Vs Candid: Which One is Right For You?

Picking the Right Path to a Perfect Smile: SmileDirectClub or Candid?

Updated Date June 9, 2023
Published Date June 9, 2023

In the quest for a perfect smile, the modern world offers a plethora of options. Two of the most popular choices are SmileDirectClub and Candid. Both companies promise to transform your smile with their innovative clear aligner solutions, but which one is right for you? Let’s delve into a detailed comparison of SmileDirectClub Vs Candid, discussing their pros, cons, and everything in-between.

Understanding the Basics: SmileDirectClub and Candid

SmileDirectClub

SmileDirectClub is an industry veteran, offering affordable, doctor-directed, and custom-made clear aligners to straighten teeth. They’ve been around since 2014 and have served millions of customers worldwide.

Candid

Candid, on the other hand, entered the market in 2017. They also provide custom clear aligners, but with a twist – Candid focuses on providing remote dental monitoring throughout the treatment.

Pros and Cons: SmileDirectClub

Pros	Cons
Affordability: SmileDirectClub is relatively affordable compared to traditional braces and offers flexible payment plans.	Limited Treatment Scope: SmileDirectClub primarily handles mild to moderate teeth alignment issues. Severe cases might not be eligible for their treatment.
Convenience: With over 300 retail locations called "SmileShops", you can get a 3D image of your teeth without stepping into a dentist's office.	Lack of Regular Check-ins: Unlike Candid, SmileDirectClub doesn't offer remote monitoring by orthodontists during your treatment process.
Round-the-Clock Customer Service: SmileDirectClub offers 24/7 customer service, which is a significant advantage for customers needing immediate assistance.

Pros and Cons: Candid

Pros	Cons
Orthodontist-Led Treatment: Every treatment plan is designed and monitored by a licensed orthodontist, providing a high level of professional oversight.	Higher Price: Candid is slightly more expensive than SmileDirectClub due to the added orthodontic oversight and remote monitoring.
Remote Monitoring:Candid offers remote monitoring throughout the treatment process, ensuring your progress is on track.	Fewer Physical Locations: Compared to SmileDirectClub, Candid has fewer physical locations, making in-person consultations more challenging.
Premium Materials: Candid uses high-quality, BPA-free, and durable clear aligner material.

Treatment Process: SmileDirectClub Vs Candid

SmileDirectClub: Treatment Process

With SmileDirectClub, you start by visiting one of their SmileShops for a 3D image of your teeth, or you can order an at-home impression kit. A dental professional will then review and create a custom treatment plan for you. You’ll receive your complete set of custom clear aligners in the mail.

Candid: Treatment Process

Candid’s process begins similarly, with an at-home impression kit or by visiting a Candid Studio. An orthodontist then reviews your case, and if you qualify, they create a treatment plan for you. Candid sends all your aligners at once, and your progress is monitored remotely every 7 to 14 days via Candid’s smartphone app.

Customer Service: SmileDirectClub Vs Candid

SmileDirectClub: Customer Service

SmileDirectClub offers 24/7 customer service via phone, email, and chat. This round-the-clock service ensures any issues or queries can be resolved promptly, no matter the time of day.

Candid: Customer service

Candid also provides customer service through phone, email, and chat. However, their standout feature is the direct access to your assigned orthodontist throughout your treatment process for any clinical questions.

Comparison Table: SmileDirectClub Vs Candid

	SmileDirectClub	Candid
Cost	Lower	Higher
Treatment Led By	Dental Professionals	Licensed Orthodontists
Treatment Monitoring	No Regular Check-ins	Regular Remote Monitoring
Locations	Over 300 SmileShops	Fewer Physical Locations
Customer Service	24/7 Support	Assigned Orthodontist Support

SmileDirectClub Vs Candid: Making the Decision

Choosing between SmileDirectClub and Candid ultimately depends on your individual needs, budget, and preference. If you’re looking for an affordable and convenient solution with plenty of physical locations, SmileDirectClub could be your pick. However, if you prefer a comprehensive orthodontist-led treatment with remote monitoring, Candid might be worth the higher price tag.
Remember, achieving the perfect smile is a significant commitment, and it’s crucial to make a well-informed decision. Consult with a dental professional before starting any teeth alignment treatment.

Conclusion

In the SmileDirectClub Vs Candid showdown, both have their strengths and weaknesses. Each offers a unique approach to teeth straightening, and the choice between them should be based on your specific requirements and circumstances. Keep smiling, and remember, your journey to a perfect smile is just a decision away!

FAQs

Is SmileDirectClub or Candid more affordable?

SmileDirectClub generally offers a more affordable treatment plan compared to Candid. However, costs can vary depending on individual treatment needs.

Which service offers more personalized care?

Candid offers a more personalized care approach. Each treatment plan is designed and continuously monitored by a licensed orthodontist, and patients can ask clinical questions directly to their assigned orthodontist.

Can SmileDirectClub and Candid replace traditional orthodontic treatment?

While both SmileDirectClub and Candid can effectively treat mild to moderate teeth alignment issues, they may not be suitable for severe orthodontic cases. It's always recommended to consult with a dental professional before starting any treatment.

Do both companies offer at-home impression kits?

Yes, both SmileDirectClub and Candid offer at-home impression kits, allowing you to begin your teeth straightening journey from the comfort of your home.